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ON NOVEMBER 9, 2004, Piper Jaffray
analyst Safa Rashtchy dropped a bombshell on a small handful of people
at the New York Ad:Tech show. He doubled his search revenue projections
for the next five years. And, he bumped these projections less than two
years after they originally came out.
Back then, Rashtchy's $7 billion by 2007 revenue projection was quoted
everywhere. You couldn't turn around without seeing a reference to these
amazing growth predictions. And now, he nonchalantly walked up to the
podium and said search revenue in 2007 will be more like $13.5 billion!
I was sitting in the audience and my jaw dropped.
But a strange thing happened this time. Nobody seemed to care. In
preparing for this column, I scoured the Internet for any mention of
Rashtchy's exciting announcement. I found nothing. While it's not
surprising that the announcement missed the mainstream press, I can't
believe our own industry didn't pick up on it. I finally had to resort
to contacting Rashtchy's team and getting a copy of his presentation.
In the process, I asked Rashtchy why the announcement didn't seem to
gain attention. His response indicates that the lack of attention means
search is now accepted with more credibility: "I think search is now
accepted as a big business. You have a $60 billion company on the market
doing only search, so people are saying that with these valuations, we
expect that you will up your estimates significantly."
Sorry Rashtchy, Better Late than Never....
I think the readers of this column would be well served to get the high
points of Rashtchy's announcement, so let me share them with you.
First of all, the growth numbers. In March 2003, Rashtchy estimated that
worldwide search revenues would hit $7 billion by 2007. Just a few
months later he was quoted as saying that these numbers are likely too
conservative. With last November''s presentation, he had the opportunity
to bump those numbers up.
Rashtchy now feels we'll not only hit that target, but surpass the 2007
- $7 billion mark this year. Next year, he predicts search revenues to
top $10 billion, and then hit $13.5 billion in 2007, $16.2 billion in
2008, $19.8 billion in 2009 and top $23 billion in 2010.
Factors of Growth
Rashtchy feels there are a number of revenue drivers fueling the growth:
A second wave of small business just discovering search
The international growth of search
Discovery of the branding value of search
The growth of contextual search, with local search perhaps poised to
take over
In addition, he sees four immediate and fundamental drivers of search
growth. He collectively refers to them as T.C.P.C.
Traffic - More people doing more searches, especially commercial
searches
Coverage - Expansion of keyword baskets, monetizing more search terms
Price - Increasing prices per click
Conversion - As we get better at converting clicks to buyers,
advertisers are willing to bid more
Local Search
Rashtchy feels that local search could become a significant driver of
new search revenue. I know there are mixed opinions about this (I for
one agree with Rashtchy on this one and have said so in previous
columns), but I think the salient point here is that local search, if
successful, dramatically increases the market size for Google and
Overture.
It takes search from a global consumer activity and brings it back home.
It ties the Internet much closer to our day-to-day shopping activities.
It will take a few years for local search to make much of a difference
in overall search revenues, but once felt, the impact will be
significant.
Search Efficiency - It Still Can't be Beat
In comparing methods for customer acquisition, search still comes out
far ahead. Piper Jaffray estimates the average customer acquisition cost
for search to be between $7 and $10, compared to $15 and $25 for Yellow
Pages, $40 to 80 for e-mail and $60 to 80 for direct mail. Search is
growing because it works.
Bottom Line
Rashtchy summed up with five conclusions that state the future potential
of search in no uncertain terms:
Search is likely to become the most successful marketing method for all
businesses
Local search is a huge force that could change the dynamics of search
for online-only merchants, putting them at a big disadvantage
Concepts like broad match could make search an effective soft sell,
suggestive advertising mechanism
Merchants should focus on customer conversion and extending the customer
life cycles
Search providers should focus more on merchant conversion rates and
offer lower charges for broad match and contextual search. They should
also focus heavily on local and international expansion. |